Privacy Policy
Effective Date: April 4, 2026
Northmind Studies ("Northmind Studies," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, scheduling tools, communications, and tutoring services. This Privacy Policy explains what information we collect, how we use it, when we may share it, and your choices regarding your information.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- First name and last name
- Email address
- Phone number
- Student-related details you choose to share, such as academic subject needs or scheduling preferences
- Any content you provide through contact forms, consultation requests, emails, or other direct communications
2. Information Collected Through Scheduling and Website Tools
When you request a consultation through Calendly, we may collect information including your first name, last name, and email address. We may also receive information through website analytics tools, including Google Analytics, which help us understand how visitors interact with our website.
3. How We Use Your Information
We may use your information to:
- Respond to inquiries and provide requested information
- Schedule consultations and tutoring sessions
- Communicate with students, parents, or guardians about services
- Provide tutoring and related educational support
- Improve our website, services, and user experience
- Maintain business records and process payments
4. Cookies and Analytics
Our website may use cookies or similar technologies through analytics tools such as Google Analytics and through third-party scheduling tools such as Calendly. These tools help us understand visitor behavior, such as which pages are visited and how users navigate the site, and may support site functionality such as consultation scheduling. This information is generally used in aggregate form to improve website performance and content.
You can typically manage cookie preferences through your web browser settings. Disabling cookies may affect certain website functionality.
5. Third-Party Services
We may use third-party platforms to support communications, scheduling, tutoring, and payment processing. These may include, without limitation, Calendly, Gmail, Zoom, Google Meet, Zelle, Venmo, Cash App, PayPal, and Stripe. Your use of these platforms may also be subject to their own privacy policies and terms.
6. How We Share Information
We do not sell your personal information. We may share information with third-party service providers only to the extent reasonably necessary to operate our website, schedule consultations, communicate with clients, conduct tutoring sessions, or process payments. We may also disclose information if required by law or if necessary to protect our rights, safety, or property.
7. Data Retention
We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain records, resolve disputes, and meet legal or operational obligations.
8. Data Security
We take reasonable administrative and technical measures to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Some of our services may involve minors, but we expect parents or legal guardians to arrange tutoring services for students who are under 18, or for students age 18 or older who are still enrolled in high school. If you believe a minor has provided personal information inappropriately, please contact us so we can review and address the situation.
10. Your Choices
You may contact us to ask questions about the information you have shared with us or to request that we update or delete information, subject to any recordkeeping, legal, or operational needs.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at info.northmindstudies@gmail.com.